WORK HISTORY

JUL 2021 - Present

SENIOR FRONTED DEVELOPMENT SPECIALIST

TDCX (MY) Sdn. Bhd.

Collaborate closely with advertisers and agencies to facilitate the seamless implementation and troubleshooting of Google tracking measurement and analytics tools on their websites. Offer expertise and practical solutions in conversion tracking, catering to both lead generation websites and e-commerce platforms. While my role is primarily technical. I consistently strive to simplify complex information and communicate effectively with clients, adapting to their level of understanding. By establishing clear and efficient communication channels, I ensure smooth collaboration and successful task completion.

JAN 2021 - JUL 2021

SENIOR GOOGLE ADS SPECIALIST

TDCX (MY) Sdn. Bhd.

I prioritize quick responses, accountability, and responsibility, especially for high-value clients and agencies. I am committed to delivering exceptional service with a shorter turnaround time, addressing client needs promptly. I take accountability for providing outstanding support to our valued clients who invest significantly in our services. Through strong relationships and open communication, I strive to exceed expectations and ensure client satisfaction.

AUG 2012 - DEC 2013

GOOGLE ADS SPECIALIST

TDCX (MY) Sdn. Bhd.

As a Customer Service Liaison for Google's digital marketing solutions, Iprovide support to advertisers in both English and Thai. I assist with product inquiries, offer campaign optimization advice, and help resolve technical issues related to Google Ads, Analytics, Tag Manager, and Merchant Center. My goal is to ensure advertisers in the Thailand market receive effective and tailored assistance to maximize their digital marketing efforts.

Aug 2013 - July 2018

Entrepreneur and career break

Own businesses

During a career break, I embarked on a journey of entrepreneurship, exploring various ventures that allowed me to diversify my skills and broaden my perspective. This period was characterized by successful forays into language education, wedding photography, and freelance website design. This experience has not only enhanced my adaptability but has also imbued me with a profound understanding of business dynamics and client relations.

Language Education

Founded and operated a language education business, providing personalized language courses to individuals and small groups. Developed and implemented curriculum, conducted classes, and leveraged innovative teaching methodologies. Successfully attracted and retained clients, resulting in positive word-of-mouth referrals.

Wedding Photography

Launched a wedding photography business, specializing in capturing timeless moments with a creative and artistic approach. Managed all aspects of the business, from client consultations to post-production. Developed a strong online presence, securing bookings for weddings and other events. Recognized for delivering high-quality, emotionally resonant photographs.

Freelance Website Design

Offered freelance website design services to clients from diverse industries. Collaborated closely with clients to understand their unique needs and translate them into visually appealing and functional websites. Demonstrated proficiency in using various design tools and platforms. Successfully completed projects within agreed-upon timelines, ensuring client satisfaction.

2012-2013

Software Tester

True Corporation

As a responsible team member. I design test scenarios for software usability, conduct thorough testing, and prepare detailed reports on effectiveness and identified defects. These reports are shared with both external and internal production teams, ensuring that necessary improvements are implemented.

EDUCATION

2007 - 2011

Bachelor Degree of Computer Science English Program

King Mongkut's University of Technology Thonburi, Thailand